Job Title   Internal Communications Manager
Reference Number   SSID-ABLKMN
 Start Date   0 week(s)
 Contract Or Permanent   Permanent
Rate Offered   0.00 ()  per hour
Salary Offered   0.00 ()  per annum
Category   Marketing Services
Detailed Description   Internal Communications Manager To 30K Basic + Package Our client is a global Managed Services operation that runs dedicated Operations on behalf of a blue chip Financial Services client base. Working at one of their dedicated Client sites, you will work both with the Client and internal departments to manage all Internal Communications at the Coventry site. Key responsibilities include the following: Ensure effective two way communication with all staff and key stakeholders Ensure that communication across all teams is consistent. Develop communication channels that effectively deliver corporate and operational messages inc electronic, paper, verbal - particularly Knowledge Web and Grapevine. Ensure all staff understand the value of the Client's brand and corporate plan Work with HR, Ops Teams, Change, Resource Planning to ensure that communication is properly planned, resourced and its success measured. Undertake “you say, we deliver” campaigns Liaise with the Change Team to ensure operational change is properly communicated to customer facing staff. Ensure that every agent has speedy access to a single accurate version of the truth. Provide structured briefings for the TM daily/weekly team buzzes. Work with the Client Customer Experience Manager to facilitate staff round table sessions. You will either be an experienced Marketing professional with very good experience of Internal Communications or you'll currently be working in a dedicated Communications role. You'll have a first rate ability to get a message across in a positive and constructive manner. You will be data literate and be able to translate brand & campaign information and present it to a variety of audiences. Experience of working with intranets and writing/editing and managing content is highly desirable. Coventry.

 Required Skills   Skills not specified

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