Job Title   Operations Manager
Reference Number   SSID-9Y8EFY
 Start Date   0 week(s)
 Contract Or Permanent   Permanent
Rate Offered   0.00 ()  per hour
Salary Offered   0.00 ()  per annum
Category   Telebusiness
Detailed Description   Operations Manager To 45000 Our client is a large, established Financial Services organisation with a number of sites across the UK. They are looking to add to their Operational Management team in the West Midlands and are looking for candidates from the following backgrounds - Customer Services, Fraud, Resolutions, Correspondence and Collections, Working within one of their large Contact Centre operations, this role will involve heading up an operational area and managing through a team of Team Managers. Role responsibilities include ensuring delivery of SLA's, maximising results and analysing any potential areas of improvement. In terms of who you are, you will be an experienced Manager with a contact centre management background in the Banking Services sector (to include Credit Card products as an essential). You will have led and developed large teams of people and managed through a Team Management structure. Coventry.

 Required Skills   Skills not specified

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