Job Title   Welcome Call Manager
Reference Number   SSID-AG7JPG
 Start Date   0 week(s)
 Contract Or Permanent   Permanent
Rate Offered   0.00 ()  per hour
Salary Offered   0.00 ()  per annum
Category   Telebusiness
Detailed Description   Welcome Call/Fundraising Call Centre Manager To 35000 Our client is a large and well reputed Fundraising agency with multiple branches in the UK and a presence internationally. They have built their success on both quality practices and development and nurturing of their employee base. Working within their London head office, the role holder will manage the small Call Centre department delivering Welcome Calls, Reactivation's and Supporter Care for their Charity client base. The philosophy of the Voice area is to offer Donors the same level of warm experience they will have received on sign up and build on that to create truly committed Supporters. In terms of who we are looking for - candidates will need to have management experience within a Service driven outbound operation. Ideally candidates will come from a similar role or a Telephone Fundraising agency where they will have managed Welcome Calls amongst other campaigns. However, our client is very open to considering candidates from a broader Call Centre background within an outbound Client led operation. We are looking for someone who has led Team Leads as the role involves development of a new Supervisor. This is a Monday to Friday role, 11am to 7pm. London.

 Required Skills   Skills not specified

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