Job Title   Fraud Team Manager
Reference Number   SSID-ABFCLF
 Start Date   0 week(s)
 Contract Or Permanent   Permanent
Rate Offered   0.00 ()  per hour
Salary Offered   0.00 ()  per annum
Category   Telebusiness
Detailed Description   Fraud Team Manager To 30K Basic + Great Package Our Client is a very established Financial Services company and this role sits within their Credit Card operation. This is a fantastic opportunity for an experienced Team Manager with a background in Fraud to lead and develop a team of agents within an operation dedicated to delivering an exceptional Customer Journey. In terms of responsibilities, the role holder will lead from the front and proactively manage a team of Fraud agents, ensuring that service levels, quality targets and KPI's are met. You'll manage day to day activities, assess risks and help maximise gross profits. You'll ensure attendance and performance development of your team, working closely into the Operational Manager within the Fraud operation. In terms of who we're looking for - you'll be a experienced Team Manager who has worked in a similar operation. Experience of managing a Fraud team is essential - ideally this will be within a Credit Card operation but our client is open to considering a broader Financial Services background. You'll be a proactive and motivated individual and a strong relationship builder. Bucks.

 Required Skills   Skills not specified

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