Job Title   Team Manager - Outbound
Reference Number   SSID-A46K9Q
 Start Date   0 week(s)
 Contract Or Permanent   Permanent
Rate Offered   0.00 ()  per hour
Salary Offered   0.00 ()  per annum
Category   Telebusiness
Detailed Description   Team Manager - Outbound To 30K Basic + 20% Bonus Our client is a large Contact Centre Outsourcer who specialise in Pan- European outbound campaign activity. They are looking for an experienced Outbound Team Manager who is used to working on both dedicated and campaign activity to join their large Contact Centre in Uxbridge. Managing a team of multi-lingual agents, the role includes the following: Team leadership and setting of targets/KPI's Review individual performance, monitoring any cause for concern and rectifying through development and training Motivating a team of differing abilities and creating personal development plans Understand Client's requirements and proactively address campaign shortfalls In terms of who we are looking for, you will be an experienced Outbound Team Manager who understands lead development and appointment setting. A background in B-B would be great and prior experience of working in a multi lingual environment is desirable. We are not looking for candidates from inbound Customer Services backgrounds, Our client is a global organisation who promote talent from within and longer term career prospects are here for those looking for them! Uxbridge.

 Required Skills   Skills not specified

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